Complimentary U.S. Shipping Window

LaShadé occasionally offers a complimentary U.S. shipping window to provide a faster and more cost-efficient delivery option for clients based in the United States.

During these periods, orders placed by the stated deadline will be dispatched from our U.S. fulfillment center, with Standard U.S. Shipping offered at no cost.

Current U.S. Window (Active)

• Order Deadline: March 29th, 2026
• Dispatch Date: April 2nd, 2026
• Fulfillment Location: U.S. Fulfillment Center
• Applicable To: U.S.-based clients only
  

Orders placed after the stated deadline revert to international shipping fees from Nigeria.

1. General Overview

This Shipping Policy outlines how LaShadé Designs LLC (“the Company,” “we,” “our,” or “us”) manages the delivery of products purchased via our website (“the Website”).

By placing an order, the customer (“you” or “the User”) agrees to all terms stated here.

2. Fulfillment Locations

LaShadé fulfills orders from:

1. Primary Production & Fulfillment Center: Nigeria
2. Secondary Fulfillment Center: USA (used during U.S. shipping windows and select domestic dispatches)
   

Location of dispatch depends on:

• Product availability
• Pre-order cycles
• Regional operational schedules
  

3. Processing Time

LaShadé pieces are thoughtfully crafted on a made-to-order basis. Processing times vary by collection and design complexity.

1. Capsule & Limited-Edition Collections: 3–5 business days | These pieces are produced in small batches for a faster turnaround.

2. Standard Made-to-Order Garments: 10–15 business days | Applies to most Collections and signature LaShadé silhouettes.

3. Bespoke Orders: 4–8 weeks | Fully custom garments created based on the client’s measurements, preferences, and design direction.

4. Couture Gowns: 8–12 weeks | Couture pieces involve advanced construction, precision finishing that require extended production time.

Orders placed on weekends or public holidays begin processing the next business day. A shipping confirmation email with tracking information will be sent once your order has been dispatched.

4. Estimated Delivery Time (Excluding Processing Time)

Nigeria

• 3–7 business days

United States

Check above for US Shipping Window

• Standard U.S. Shipping: 3–7 business days

Delivery timelines may vary based on carrier delays, or global logistical disruptions.

5. Shipping Rates

Shipping rates are preset and displayed at checkout.

6. Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes determined by the destination country.

These charges are not included in product prices or shipping fees.

• The recipient is responsible for all duties and taxes upon delivery.
• Customs policies vary widely; please contact your local customs office for details.
  

7. Address Accuracy

Customers are responsible for providing a complete and accurate delivery address.

LaShadé is not responsible for delays or losses resulting from:

• Incorrect or incomplete addresses
• Failure to update address information before dispatch
  

Address changes cannot be guaranteed after an order is processed.

8. Tracking & Delivery Confirmation

All shipments include tracking details sent via email after dispatch.

The Company is not liable for packages that are:

• Marked as delivered by the carrier
• Lost or stolen after confirmed delivery
  
  

9. Failed Deliveries & Returns

If a package is returned due to:

• Incorrect address
• Failure to receive delivery
• Non-payment of customs fees
  

The customer is responsible for:

• Re-shipment fees
• Any return charges billed by the carrier

Returned packages are held for 14 business days before being considered abandoned.

10. Risk of Loss

Risk transfers to the customer once the package is handed over to the carrier.

11. Delivery Delays

LaShadé is not responsible for delays caused by:

• Customs inspections
• Weather issues
• Carrier delays
• Global disruptions
• Strikes or political events

We will support you in following up with the carrier when possible.

12. Pre-Orders

Pre-order items are subject to extended timelines. Estimated dispatch dates are provided at purchase. Customers will be notified when pre-ordered items ship.

13. Modifications to This Policy

LaShadé may update this policy at any time. The latest version will always appear on this page.

14. Contact Information

For all shipping inquiries:

customercare@lashadedesigns.com
www.lashadedesigns.com